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Trust Center

Security at G100

Plain facts about how we protect accounts and communications — no marketing fluff.

Payments

Card payments are processed by Stripe. G100 does not store full card numbers on our servers.

Encryption in transit

Public sites and the app are served over HTTPS. API and media sessions use TLS.

Telephony & messaging partners

Voice and SMS for rented numbers run on carrier partners including Telnyx and Plivo (and related carriers as needed for routing). Optional WhatsApp Business Cloud API is provided via Meta’s WhatsApp Business Platform when you enable that add-on. Those vendors process traffic needed to deliver calls, SMS, and WhatsApp messages.

What we store

Account email, hashed passwords, billing/wallet records, numbers you rent, and call/SMS metadata needed to run the product. In-app message history is stored so you can read your inbox.

Data retention

No KYC numbers

We sell numbers in markets where carrier rules do not require identity verification (currently United States, Canada, and Puerto Rico). We do not ask for KYC to activate those numbers.

Abuse controls

We enforce our Acceptable Use Policy, apply rate limits, and may suspend accounts for fraud or platform abuse.

Incidents & breach contact

Report a security issue or suspected breach to [email protected] with “Security” in the subject. We will acknowledge and investigate.

EU / UK data processing (DPA)

If you need a Data Processing Agreement for EU/UK GDPR purposes, email [email protected] with “DPA request” and your company details. We will provide our standard DPA for review.

Subprocessors (high level)

Hosting/CDN (including Cloudflare), payments (Stripe), telephony (Telnyx, Plivo, and related carriers), Meta WhatsApp Business Platform (when enabled), and analytics/ads only if you consent via cookies. More detail is in our Privacy Policy.

Policies

Questions: Contact · [email protected].